Dorchester County Water Authority Schedule of Fees
Type | Fee | Explanation |
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Activation fee | $25.00 | One time charge per location - non-refundable |
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Residential Water Deposit | $75.00 | The deposit is applied to the account once service is terminated. The remaining balance is then refunded. |
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Residential Water Deposit - Alternate Identification | $125 - 200 | For customers without state IDs. The deposit is applied to the account once service is terminated. The remaining balance is then refunded. |
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Commercial Water Deposit | $100.00 | Applied to account at service termination. Remaining balance refunded |
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Late Notice Charge | $10.00 | Applied to accounts that receive a late notice. All notices are mailed to the billing address. |
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Delinquent Account Service Fee | $50.00 | Any account past due is subject to a Delinquent Fee. |
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Returned Check (NSF) | $35.00 | Bank and Online returned transaction fees |
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Customer Requested Services
Type | Fee | Explanation |
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Same Day Service | $25.00 | Service Requests made before 3:30 PM for the same day. |
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- Meter Read | $25.00 | Meter read at the customers request |
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- Pressure/Flow Check | $25.00 | Service request for water pressure or flow issues |
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Meter Data Log Report | $50.00 | Service request for a 90 day Meter Datalog |
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Meter Box Unlock/Relock | $25.00 | Meter box will be unlocked and then relocked 5 - 10 business days later |
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After Hours, Emergency, and Weekend
Type | Fee | Explanation |
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After-hours Scheduled Service | $150.00 | Charged per hour per technician. 4-hour minimum. Call 2 weeks ahead to schedule. |
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Emergency Service - Provider side | $0.00 | |
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Emergency Service - Customer side | $100.00 | Call originating after 3:30 PM - example: customer requires meter box unlocked or service shut off at meter. |
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Non-emergent after hours service | $100.00 | Same day service after 3:30 PM - example: start service, delinquent reconnect |
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Meter Obstruction
Type | Fee | Explanation |
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Meter Obstruction | | Meters are to remain accessible and free of obstruction at all times |
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- First offense | $10.00 | Written Notice. 14 days to correct. |
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- Second Offense | $50.00 | Written Notice. 14 days to correct. |
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- Third Offense | $100.00 | Written Notice. Billed Monthly until resolved. |
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Meter or Meter Box Damage
Meter boxes are Utility property. It is the property owner's responsibility to report damages.
Type | Fee | Explanation |
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- Replacement Meter Box | $750.00 | Damage caused by neglect or intent |
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- Replacement Radio Read Meter | $500.00 | Damage caused by neglect or intent |
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- Replace Lid | 100.00 | Replacement part and labor |
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- Replace Lid Latch | $50.00 | Replacement part and labor |
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- Replace Antenna | $70.00 | Replacement part and labor |
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